If your question is not here, contact support and we will add it.
Every install gets 30 days with every feature unlocked, with no card and no account. After the trial RemoteDesk keeps working, but a session ends after one minute and the next one can start two hours later. A licence key removes both limits.
Nothing is deleted and nothing is locked. Your RemoteDesk ID, address book and settings stay as they are. Sessions simply become time-limited: one minute of connected time, then a two-hour wait before the next session. Enter a licence key in Settings → Licence and the limits lift immediately.
No. The trial is tracked per computer on our servers, not in a file on your machine, so reinstalling (or moving the app to another folder, or clearing its data) lands you back on the same countdown. If you genuinely need more time to evaluate, ask support and we can extend it.
Request a key on the Buy a licence page. When it arrives, open RemoteDesk, go to Settings → Licence, paste the key and press Activate. The key covers a set number of computers; activating it on a new machine needs one of the old ones released first, which we do for you.
No. RemoteDesk connects peer-to-peer through NAT, and falls back to a TURN relay when a direct path is not possible.
Media and input are encrypted end-to-end with AES-256. The signaling server only helps the two devices find each other; it cannot read the session.
Yes. The signaling server and TURN relay are both self-hostable - see the Self-Hosted page.
Yes. A Windows machine can control a Mac, an Android phone can view a Linux desktop, and so on.
The client keeps a heartbeat with the server and reconnects automatically when the network returns.
Yes - set a permanent password under unattended access and install RemoteDesk as a service.
Uninstall it like any other app (Settings -> Apps on Windows). The helper service is removed with it.