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Documentation

Start here. Each section is short on purpose.

Getting started

  • Install RemoteDesk on both machines.
  • Find your 9-digit ID on This Desk.
  • Enter the other ID under Remote Desk and press Connect.
  • The remote user accepts the request - the session opens.

Unattended access

  • Open Settings → Unattended access.
  • Set a permanent password (12+ characters).
  • Enable Start with Windows so the service runs at boot.
  • Connect any time using the ID plus that password.

File transfer

During a session open the Files panel, then drag files into either pane. Transfers use the same encrypted channel as the screen stream.

Troubleshooting

  • Stuck on "Registering..." - the app cannot reach the signaling server; check the server URL and your firewall.
  • Connect never completes - both sides are behind strict NAT; make sure a TURN server is configured.
  • Black screen - the remote machine is on a secure desktop (UAC prompt); install the helper service.

Command line

RemoteDesk-Setup.exe /S            # silent install
RemoteDesk.exe --id 712314590      # connect on launch
RemoteDesk.exe --server wss://...  # override server URL

Licence & trial

  • Every install includes 30 days with no limits.
  • After that, a session ends after one minute and the next can start two hours later.
  • Enter your key under Settings → Licence and press Activate - the limits lift at once.
  • The badge in the title bar always shows your current status.
  • Changing computer? Ask support to release the old device from your key.

Self-hosting

Full server setup, ports and TLS notes live on the Self-Hosted page.